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The Book

Skill Sheets is a practical resource for understanding and developing core skills that all university students need to obtain. In a very concise manner, this book shows how these skills are related and how one can develop and work with many skills simultaneously. With these skills to hand, students are able to maintain a better focus on the content of their course. Developed and at RSM Erasmus University, it has been thoroughly tested over many years by both students and professors, and improved accordingly.


Rob van Tulder, Professor of International Business-Society Management, Erasmus University Rotterdam/Rotterdam School of Management. He holds a PhD degree (cum laude) in social sciences from the University of Amsterdam. Published in particular on the following topics: European Business, Multinationals, high-tech industries, Corporate Social Responsibility, the global car industry, issues of standardisation, network strategies, smaller industrial countries (welfare states) and European Community/Union policies.

How to purchase

The book – Skill Sheets – An Integrated Approach to Research, Study and Management - (2018, ISBN 9789043033503) can be ordered directly online by clicking one of the following links depending your country of origin:

Dutch Dutch buyers

International buyers International buyers

Principles of listening

The principles of constructive listening form three distinct phases. Each phase has its own added value in the overall listening process. Take a closer look at the three phases of the reflective cycle of constructive listening.

1. The preconditions for constructive listening: preparation and effective organisation

The first principle of constructive communication is that each participant is aware of the importance of listening, and starts by creating the pre-conditions for effective listening.

2. Listening as co-production

Effective listening is more than just remaining silent and letting the other participant speak. Effective listening requires solid preparation, and a strong focus, whilst maintaining an open mind. Both through body language and questions the listener shapes the communication, and his effective listening becomes a contribution to the communication, turning the listener into a co-producer.

3. Listening as a technique: balancing listening and writing

Interviews are a good example of listening with an objective; the listener is gathering information that he will process as input for his research. The skill to evaluate and digest information is essential in research and in personal development. Listening for feedback is extremely important for those who want to continuously assess and improve themselves.

Skill Sheets listening

The eight Skill Sheets about Listening address real-life, practical questions and problems that you may face in your academic career. Each Skill Sheet provides you with advice and guidance on a specific area and gives you tips to improve your listening skills.

'An Integrated Approach to Research, Study and Management'