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The Book

Skill Sheets is a practical resource for understanding and developing core skills that all university students need to obtain. In a very concise manner, this book shows how these skills are related and how one can develop and work with many skills simultaneously. With these skills to hand, students are able to maintain a better focus on the content of their course. Developed and at RSM Erasmus University, it has been thoroughly tested over many years by both students and professors, and improved accordingly.


Rob van Tulder, Professor of International Business-Society Management, Erasmus University Rotterdam/Rotterdam School of Management. He holds a PhD degree (cum laude) in social sciences from the University of Amsterdam. Published in particular on the following topics: European Business, Multinationals, high-tech industries, Corporate Social Responsibility, the global car industry, issues of standardisation, network strategies, smaller industrial countries (welfare states) and European Community/Union policies.

How to purchase

The book – Skill Sheets – An Integrated Approach to Research, Study and Management - (2018, ISBN 9789043033503) can be ordered directly online by clicking one of the following links depending your country of origin:

Dutch Dutch buyers

International buyers International buyers

Constructive listening


Constructive listening is taking responsibility for the outcome of communication processes. Even in case you are only listening to a lecturer you influence the mode of communication and ultimately the extent to which you can benefit from the lecture. The same is true for interviewing as a part of a research project.

Management research has shown that effective listening is the single most important skill in becoming a good manager (Whetten et al, 2004: 251). Whereas listening in general serves as an input for your own learning, applying the principles of constructive listening considerably increase the effectiveness of your efforts. This pertains in particular to more social activities like management and presentations.

You should be prepared to go through the reflective cycle of constructive listening, and you should always take into account the following three phases:

  1. The preconditions for constructive listening
  2. Listening as co-production
  3. Listening as a technique: balancing listening and writing

'An Integrated Approach to Research, Study and Management'