The principles of constructive listening form three distinct phases. Each phase has its own added value in the overall listening process. Take a closer look at the three phases of the reflective cycle of constructive listening.
1. The preconditions for constructive listening: preparation and effective organisation
The first principle of constructive communication is that each participant is aware of the importance of listening, and starts by creating the pre-conditions for effective listening.
2. Listening as co-production
Effective listening is more than just remaining silent and letting the other participant speak. Effective listening requires solid preparation, and a strong focus, whilst maintaining an open mind. Both through body language and questions the listener shapes the communication, and his effective listening becomes a contribution to the communication, turning the listener into a co-producer.
3. Listening as a technique: balancing listening and writing
Interviews are a good example of listening with an objective; the listener is gathering information that he will process as input for his research. The skill to evaluate and digest information is essential in research and in personal development. Listening for feedback is extremely important for those who want to continuously assess and improve themselves.
Skill Sheets listening
The eight Skill Sheets about Listening address real-life, practical questions and problems that you may face in your academic career. Each Skill Sheet provides you with advice and guidance on a specific area and gives you tips to improve your listening skills.