We have difficulty making decisions in our team (G5).
1. Phases of decision-making
Decision-making can take up several consecutive meetings. The steps undertaken in effective decision-making processes in principle follow the phases of the Reflective Circle (A1):
• Recognise and define the problem - If the topic has not been prepared by a group member specially assigned to do this, the chairperson should give a (intermediary) problem definition by way of introduction. Diagnose the characteristics of the problem. The chairperson should list the different interests involved or opinions on the topic existing in the group and outside it.
• Aggregate solutions - Thinking about solutions can be organised in group meeting in particular by brainstorming or by issuing a report, or installing a committee. This phase should aim, primarily, at descriptions of the preferred situation.
• Make scenarios - Make scenarios and anticipate what the consequences could be of the implementation of each scenario. The group can be split into subgroups, which discuss separate scenarios of solutions and present listings of ‘strengths’ and ‘weaknesses’.
• Selection - Selection of one scenario and selection of an implementation plan. In the same meeting a particular implementation plan can be chosen and be clearly defined: time frame, responsibilities, resources located. Often, the latter elaboration’s can only be presented in the following meeting.
• Evaluation of the implementation - Evaluation is only included in the subsequent meetings, preferably on a regular basis. The input provided during the meeting by a specially assigned evaluator, very often leads to a redefinition of the problem, after which the whole group goes through the circle again, but now at a higher level of (mutual) understanding and with less ad-hoc decision-making.
